apple 西单大悦城维修

Apple has recalled a lot of MacBooks recently. Your MacBook may be eligible for free replacement of its battery, keyboard, logic board, display backlight, or another component. Here’s how to check whether you can get some free repairs.

苹果最近召回了许多MacBook。 您的MacBook可能有资格免费更换其电池，键盘，逻辑板，显示屏背光或其他组件。 这是检查您是否可以免费维修的方法。

Even if your MacBook is working fine, you should check for any available recalls—for example, one Apple MacBook battery recall notes that the battery “may overheat and cause a fire safety risk.” If you take Apple up on the offer of free service, you’re both getting a new, fresh battery and reducing the odds your MacBook will burst into flames.

即使您的MacBook工作正常，也应检查是否有任何召回的物品，例如，一次Apple MacBook电池的召回记录指出电池“可能会过热并有引发火灾的危险。” 如果您选择免费服务来获得苹果的支持，那么您将获得一块新的新电池，并减少MacBook着火的几率。

如何检查MacBook的型号和序列号 (How to Check Your MacBook’s Model Number and Serial Number)

To know whether your MacBook is eligible, you’ll need to know its precise model name. You may also have to provide Apple with its serial number.

要知道您的MacBook是否合格，您需要知道其确切的型号名称。 您可能还需要向Apple提供其序列号。

To find this information, click the Apple icon on the menu bar at the top left corner of your Mac’s display. Select “About This Mac” in the menu.

要查找此信息，请单击Mac显示屏左上角菜单栏上的Apple图标。 在菜单中选择“关于本机”。

All the information you need is displayed right here. Your MacBook’s model name is displayed under the version number of macOS you have installed, and the serial number is displayed to the right of “Serial Number” at the bottom of the list of information.

您需要的所有信息都显示在这里。 MacBook的型号名称显示在已安装的macOS的版本号下，序列号显示在信息列表底部“序列号”的右侧。

哪些Mac符合资格？ (Which Macs Are Eligible?)

Apple offers a mostly complete list of recalls, which the company calls “,” on its website. Check whether your Mac’s model name appears in this list:

Apple提供了最完整的召回清单，该公司在其网站上将其称为“ ”。 检查Mac的型号名称是否出现在此列表中：

• MacBook Air (Retina, 13-inch, 2018) – Apple hasn’t listed this one on its website. However, “a very small number” of these systems have “an issue” with their logic board and are eligible for .

  MacBook Air(Retina，13英寸，2018年) –苹果尚未在其网站上列出该产品。 但是，这些系统中“极少数”的逻辑板存在“问题”，并且有资格 。

• MacBook Pro (Retina, 15-inch, Mid 2015) – Some of these MacBooks are eligible for a battery replacement. The battery may overheat. . If you have an eligible Mac, Apple advises you to stop using it immediately for fire safety reasons.

  MacBook Pro(Retina，15英寸，2015年中) –这些MacBook中有一部分可以更换电池。 电池可能会过热。 。 如果您有一台合格的Mac，Apple建议您出于消防安全原因立即停止使用它。

• MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) – Some of these MacBooks sold with 128 GB of 256 GB solid-state drives “have an issue that may result in data loss and failure of the drive.” .

  MacBook Pro(13英寸，2017年，两个Thunderbolt 3端口) –其中某些MacBook装有128 GB的256 GB固态驱动器，“存在可能导致数据丢失和驱动器故障的问题。” 。

• MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports) – Some of these MacBooks have an issue with their display backlight. The backlight may stop working entirely, or you may see “vertical bright areas along the entire bottom of the screen.” Here’s .

  MacBook Pro(13英寸，2016年，四个Thunderbolt 3端口) –其中一些MacBook的显示屏背光有问题。 背光灯可能会完全停止工作，或者您可能会看到“屏幕整个底部的垂直明亮区域”。 这是 。

• MacBook Pro (13-­inch, 2016, Two Thunderbolt 3 Ports) – Some of these Macs have the same backlight problem as above.

  MacBook Pro(13英寸，2016年，两个Thunderbolt 3端口) –其中一些Mac具有与上述相同的背光问题。

• MacBook Pro (13-inch) Without Touch Bar – On some of these MacBooks, the battery may expand due to another component failing. Apple says this isn’t a safety issue, but will replace the battery free of charge of your device is eligible. Here’s . Note that this doesn’t affect MacBook Pros with touch bars.

  不带触控栏的MacBook Pro(13英寸) –在其中一些MacBook上，由于另一个组件发生故障，电池可能会膨胀。 苹果表示这不是安全问题，但将免费更换符合您设备资格的电池。 这是 。 请注意，这不会影响带触摸条的MacBook Pro。

如果您有键盘问题 (If You Have a Keyboard Problem)

Apple says that “a small percentage of the keyboards” in some MacBooks may have problems. If your MacBook’s keyboard has characters that “appear unexpectedly,” “do not appear,” or the keys just feel “sticky” or don’t respond consistently, Apple will likely fix it for you.

苹果公司表示，在某些MacBook中，“一小部分键盘”可能存在问题。 如果MacBook的键盘上的字符“意外出现”，“不出现”，或者按键只是感觉“发粘”或React不一致，Apple可能会为您修复。

Apple provides a list of affected MacBooks—new MacBooks with the . If you have one of these MacBooks and your keyboard is working fine, however, Apple won’t do anything—it will just fix problems that have already become apparent:

Apple提供了受影响的MacBook列表-具有争议的的新款MacBook。 但是，如果您拥有这些MacBooks之一，并且您的键盘可以正常工作，Apple将无能为力，它只会解决已经显而易见的问题：

• MacBook (Retina, 12-­inch, Early 2015)
  MacBook(Retina，12英寸，2015年初)
• MacBook (Retina, 12­-inch, Early 2016)
  MacBook(Retina，12英寸，2016年初)
• MacBook (Retina, 12-­inch, 2017)
  MacBook(Retina，12英寸，2017年)
• MacBook Air (Retina, 13-inch, 2018)
  MacBook Air(Retina，13英寸，2018年)
• MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2016年，两个Thunderbolt 3端口)
• MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2017年，两个Thunderbolt 3端口)
• MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2016年，四个Thunderbolt 3端口)
• MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2017年，四个Thunderbolt 3端口)
• MacBook Pro (15-­inch, 2016)
  MacBook Pro(15英寸，2016年)
• MacBook Pro (15-­inch, 2017)
  MacBook Pro(15英寸，2017年)
• MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2018年，四个Thunderbolt 3端口)
• MacBook Pro (15-­inch, 2018)
  MacBook Pro(15英寸，2018年)
• MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2019年，四个Thunderbolt 3端口)
• MacBook Pro (15-­inch, 2019)
  MacBook Pro(15英寸，2019年)

If you have a MacBook with this problem, head to Apple’s website to .

如果您的MacBook遇到此问题，请访问Apple网站以 。

插头适配器和电击 (Plug Adapters and Electric Shocks)

Apple has also recalled some older AC wall plug adapters—specifically, these models were sold outside the US and within the US as part of the Apple World Travel Adapter Kit. They may break and “create a risk of electrical shock if exposed metal parts are touched.” Older and are eligible for a free replacement.

苹果还召回了一些较旧的交流壁式电源适配器，特别是，这些型号作为Apple World Travel Adapter Kit的一部分在美国和美国以外销售。 它们可能会破裂并“如果触摸裸露的金属部件，则有触电的危险”。 较旧和可以免费更换。

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apple 西单大悦城维修